by Louise | Apr 12, 2012 | Training hints and tips
Having delivered customer service training last week I was delighted to hear, “We all wondered how you were going to make customer services interesting for a whole day, but all credit to you- you did!
by Louise | Apr 12, 2012 | Training hints and tips
Having delivered customer service training last week I was delighted to hear, “We all wondered how you were going to make customer services interesting for a whole day, but all credit to you- you did!” This made me smile for a couple of reasons, one it is always nice...
by Louise | Feb 4, 2012 | Training hints and tips
Presentation Skills are at the top of many company agendas at the moment. So far this year I have delivered to Accountants, Sales People and Marketing Professionals – why is this becoming more important? The truth is every one sells now, getting the right message...
