by Louise | May 12, 2016 | Training hints and tips
Six years on & we are still embracing change. We have just celebrated our Sixth Anniversary and I wanted to take the opportunity to give you an update on our recent activities. I spend a lot of my life talking about change and transition and the importance of...
by Louise | Jun 4, 2012 | Training hints and tips
Sales or Service? I often talk about the perception of “service” in this country- I am of the belief that we expect little and quite often an organisation or individual falls short of even that low expectation. Part of this comes in to what we believe that...
