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Business Skills Training; Business Coaching; DiSC Certification; Outplacement

Steps to looking on the brightside….handling redundancy

Staying positive through the redundancy journey Redundancy has become a fact of Yorkshire life recently with many of us being touched either directly or indirectly. Many more are still living […]

A Bank Holiday of Excuses

Do you look for excuses not to job search or do they find you? The nights are lighter the weather is better and suddenly a number of executive job seekers […]

How interesting is your CV?

CVs are often subjective with opinion split on everything from length, content even font. One of the issues that reared its head recently is whether or not to include personal […]

Customer Service in a Spin

I was delivering training to a great group Customer Service Advisors of recently- the team leader felt that internal standards were dropping and that calls had become more friendly chats. […]

Customer Service Training

Sales or Service? I often talk about the perception of “service” in this country- I am of the belief that we expect little and quite often an organisation or individual […]