May 2014 - Gatewood Consulting LtdGatewood Consulting Ltd

The murky world of customer feedback measurement: Part 3

Written by admin on 6th May 2014

The murky world of customer feedback In this third article, we’re going to look in more detail about Net Promoter Score (NPS) and its history. Predominantly because in my experience […]

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The murky world of customer feedback measurement: Part 3