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Business Skills Training; Business Coaching; DiSC Certification; Outplacement

Six years on and still embracing change.

Six years on & we are still embracing change. We have just celebrated our Sixth Anniversary and I wanted to take the opportunity to give you an update on our recent […]

What are the top three things an Elephant Sanctuary can teach us about communication?

What are the top three things an Elephant Sanctuary can teach us about communication? Internal communication is one of the biggest challenges that many Gatewood Consulting clients face, they appreciate […]

Sizzling Summer Sensations

Gatewood Consulting Ltd has had a very busy spring delivering some of our brand new business skills training courses.The summer had officially started and we are ready to make you […]

Hair dressing down- service that was not a cut above

Hair dressing down- service that was not a cut above Those of you who follow my blog know how important delivering fantastic Customer Service is to me. I talk a […]

Customer Service in a Spin

I was delivering training to a great group Customer Service Advisors of recently- the team leader felt that internal standards were dropping and that calls had become more friendly chats. […]

Customer Service Training

Sales or Service? I often talk about the perception of “service” in this country- I am of the belief that we expect little and quite often an organisation or individual […]

Customer Service i'nt what it used to be

Having delivered customer service training last week I was delighted to hear, “We all wondered how you were going to make customer services interesting for a whole day, but all […]

What is hot in Training 2012

Presentation Skills are at the top of many company agendas at the moment. So far this year I have delivered to Accountants, Sales People and Marketing Professionals – why is […]