Tel: +44 (0) 7879 814 508

Business Skills Training; Business Coaching; DiSC Certification; Outplacement

Delighting Customers

"Customer satisfaction is worthless. Customer loyalty is priceless"

Jeffrey Gitome

Engaging with your customers and delivering excellent customer service is the best way of building and maintaining relationships that last. Our courses are designed to make your team see the customer’s point of view, look for the win-win solution and build strong relationships.

Talk to Us

+44 (0) 7879 814 508
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Designed to suit your needs

Call now to discuss how our flexible and tailor made solutions are right for you. Options include:
  • Understanding real customer needs
  • Embracing the importance of Customer Service
  • Challenging perceptions
  • Telephone Techniques
  • Adapting to our Customers
  • Using Positive Language
  • Dealing with difficult customers
  • Delivering above expectations
  • Driving positive change

What our clients say

"I just wanted to drop you a line to say how great I thought your course was yesterday. I can honestly say it was the most engaging course I have ever been on, full on and stretching without feeling completely overwhelmed and put on the spot. your style was demanding but in an encouraging way that certainly made me feel I wanted to contribute. I certainly hope my team will have a chance to have some training with you in the future." Karon O

Investment

Our practical training can be delivered on your site or at a local venue to ensure that your team get the best results and start delighting your customer.
Up to 10 Delegates £995 Book Now!
1 to 3 Delegates £795 Book Now!
Other courses